CHALLENGE+NUMBER+FOUR



Why? What is the intended learning/outcome?
This activity is a good one-class-period introduction to the design process -- with concentration on empathy, ideation, and prototyping. At the end of the activity we hope students are excited about design thinking and have an understanding of some the steps within a human-centered design process.

How? What is the script and steps to run the activity

 * Challenge: Redesign the Car Repair Experience. **

//Instructor: Using the Prezi attached to this webpage, walk the students through the initial fundamental principles of the design process... **Define** the challenge (Using Empathy), **Research**, **Ideate** (Brainstorm), and **Verify** (Create a prototype) //


 * TIMELINE: **
 * Teams of 2-3 students. **

 Benchmark - ask students to name some ways to improve the car maintenance experience. Write list on board. (This list will be compared to a list generated after the exercise to see if there is more empathy established)
 * Intro **//(Teacher Facilitated) //


 * Show Video of Erica: ** Student should take notes. At the end of the video, engage in a dialogue as to what is important to the user. What are their needs? After dialogue, post the preloaded slide of the users needs and compare. Did we miss anything? Define the challenge. Erica (truck owner): []

John (car mechanic): <span style="color: #663366; display: block; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;">[] //<span style="color: #333333; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif;">Team A will serve the needs of Erica, while B will focus on the John Mechanic. ( Share this after the videos to ensure engagement and empathy for both parties) //
 * <span style="color: #333333; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif;">Show the Video of the Mechanic **<span style="color: #333333; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif;"> and repeat the process.

<span style="background-color: #ffffff; color: #333333; display: block; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;"> //<span style="color: #333333; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;">(Teacher Facilitated) //
 * <span style="color: #333333; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif;">Research: **<span style="background-color: #ffffff; color: #333333; display: block; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;">Student teams choose __one user__, __one need__ and begin to look for solutions. A key component to Design is building off the work of those that came before you. Engage in a short web search for any solutions to your challenge. 5 Minutes <span style="background-color: #ffffff; color: #333333; display: block; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;">
 * Introduce the concept of how to Ideate** (Brainstorm) Share rules then let groups brainstorm for solutions. 10 minutes.

<span style="background-color: #ffffff; color: #333333; display: block; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;">**Evaluate and Revise** <span style="background-color: #ffffff; color: #333333; display: block; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;">Match opposite teams together and have each team test their solutions on the other group. Teams should gather feedback and use for revision. 10 Minutes <span style="background-color: #ffffff; color: #333333; display: block; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;"> If time permits, allow the groups to return to revise their prototype. Then engage in a class dialogue on the process. Compare the prototypes with the initial benchmark. How did "empathy" enhance our results? <span style="background-color: #ffffff; color: #333333; display: block; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;"> <span style="background-color: #ffffff; color: #333333; display: block; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;">Provide students time to reflect on this process in their portfolio. (This may need to occur at the start of the next class. If so, take the time to review the steps and findings from the previous day.)
 * Begin the Verification Process**: <span style="background-color: #ffffff; color: #333333; display: block; font-family: 'Lucida Grande',LucidaGrande,Lucida,'Helvetica Neue',helvetica,arial,sans-serif; text-align: left;">Sort through your ideas and consider which ones are most likely to solve the issue. Come to a consensus on the best solution and then decide how you will represent it graphically. Using paper and pencil, create a simple graphic to illustrate your solution as a prototype. 10 Minutes

Use this PREZI to guide this challenge in class
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